Mining the U.S. Generation Gaps

How do you - the marketer - optimize the tools and the messaging to reach all generations? Few findings: 
  • Greatest Generation (those born prior to 1946) are the most frequent shoppers and more deal prone than any other age segments.
  • Millennials (those born between 1977 and 1994) and Generation X (those born between 1965 and 1976) favor mass supercenters over traditional formats (such as grocery or drug stores). They also patronize Target more than all the other generations.
  • 38% of households find grocery shopping a chore.
  • Greatest Generation is less likely to enjoy shopping, while the Millenials really like shopping.
  • More than half of the respondents rely on shopping lists and consistently compare prices.
  • Generation X and Millenials claim the highest coupon redemption rates.
  • 40% of the respondents mentioned fewer carry-out or home-delivered meals.

Generation_Chart_3

Where are the "Shopportunities"? The study suggested the following ideas:

  • Greatest Generation: freebies and senior discounts to appeal to their value orientation.
  • Boomers: monthly or quarterly cash-back savings program that reflect spending levels.
  • Gen X: time is precious commodity - child care activity centers, computer kiosks to keep kids engaged while the parents shop.
  • Millenials: upgrading piped-in music to current hits to attract contemporary shoppers, coffee stations with battery chargers and in-store WiFi.

via Nielsen Wire

 

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